Subscription Policy

Last updated: October 20, 2026

This policy explains how purchases work on tryardentis.com and how you can cancel or change your subscription. Please read it together with our Terms of Service (in particular the section on the Subscriber Program and recurring payments) and our Refund Policy.

At a glance

Every purchase on tryardentis.com is a subscription. One-time purchases are not available.
Your subscription renews automatically every 28 days and is charged automatically to the payment method used for your first purchase, until you cancel.
You can cancel at any time, at no cost, by emailing customer support before your next renewal date.
A renewal order that has already been charged, processed or shipped is not cancelled or refunded. It will be delivered to you and is yours to keep.

1. Subscriptions

1.1 How it works

On tryardentis.com, all products, including our Ceylon Cinnamon 7200mg with MCT Oil softgels and our Nattokinase 10,000 FU capsules, are sold only as subscriptions (the Subscriber Program). By placing an order, you join the Subscriber Program and agree that:

Your first order is charged and shipped right away.
Every 28 days from the date of your first purchase, a new order is created automatically, with the same quantity and at the same price.
The amount of each renewal is charged automatically to the payment method used for your first purchase, without further confirmation.
Your subscription continues indefinitely until it is cancelled.

Payment details are stored securely by our authorized payment processors. Ardentis does not store full card numbers.

In exchange for joining, you save more than 30% off the regular price and receive free shipping on every delivery, the free PDF guide and, when available, gifts reserved for subscribers.

1.2 How to cancel

You can cancel your subscription at any time, with no fees or penalties:

Step 1. Email support@tryardentis.com with your name, the email address used for the order and your order number.
Step 2. Send your request before your next renewal date.
Step 3. You will receive a cancellation confirmation by email. Your cancellation takes effect only after our written confirmation.

The following do not count as a cancellation:

Unsubscribing from promotional emails.
Not picking up, refusing or not opening a package.
Blocking or replacing your payment card without contacting us.
Opening a dispute with your bank without contacting us first.

1.3 What happens after you cancel

All future renewals stop and you will not be charged again.
A renewal order that has already been charged, processed or shipped at the time of your request is not cancelled or refunded. It will be delivered as usual and is yours to keep.
Requests received after a renewal has been charged take effect from the following renewal.
The free guide and any gifts already received are part of your Subscriber Program membership and are not returned or refunded.

1.4 Changes to your subscription

To change the product, quantity or delivery address, email customer support before your next renewal date. Changes received after a renewal has been charged apply from the following renewal. The address of an order that has already shipped cannot be changed.

1.5 Failed payments

If a renewal charge fails, we may retry it in the following days or contact you to update your payment method. A failed payment is not a cancellation. Your subscription stays active until it is cancelled as described in section 1.2.

2. Order cancellation

Orders are prepared and handed over to the carrier very quickly. For this reason, an order, whether it is your first order or a renewal, can only be cancelled if it has not yet been processed or shipped. Once shipped, the order cannot be cancelled and will be delivered to the address provided.

For returns and for damaged, incorrect or missing products, our Refund Policy and the sections of our Terms of Service on returns, refunds and cancellations and on damaged, defective, incorrect or missing products apply.

3. Pre-orders and "Try before you buy"

Ardentis does not currently offer pre-orders or a "Try before you buy" option. If these options become available in the future, their terms will be shown on the product page and at checkout before purchase.

VIP Club membership (separate recurring charge)

What the VIP Club is. The Ardentis VIP Club is a paid membership program run by ARDENTIS COMMERCE LLC. Members get the same Ardentis products at 50% off the regular price in the members-only VIP store, plus the member benefits listed below.

How you join. You join the VIP Club when you place an order on tryardentis.com and accept the VIP Club terms at checkout. The membership and its price are shown on the product page and at checkout before you pay.

Price and billing. The membership costs $39.95. The first membership fee is charged with your order. After that, $39.95 is charged automatically every 30 days to the same payment method until you cancel. The membership fee is separate from the price of your products and from your 28-day product refills.

Member benefits.

The same Ardentis products at 50% off the regular price in the members-only VIP store.
Priority access to new products and members-only exclusive drops.
Digital resources and access to the Ardentis app.
Consultations with wellness professionals. Consultations offer general wellness guidance and are not medical advice, diagnosis or treatment.
Access to the private member community and member groups.

How to use your benefits. Log in at tryardentis.com/collections/vip-club with the email address you used for your order. Member prices are applied automatically at checkout while you are logged in.

Cancel anytime. You can cancel online at tryardentis.com/pages/cancel-membership, by email at support@tryardentis.com or by phone at +1 (727) 240-9238. Cancel at least 24 hours before your next billing date to avoid the next charge. We confirm every cancellation by email. After you cancel, you are not charged again and you keep your benefits until the end of the period you already paid for. Cancelling the VIP Club does not cancel your product refills, and cancelling your refills does not cancel the VIP Club. You can cancel both in the same request.

Refunds. If you were charged a membership fee you did not want, contact us within 7 days of that charge. If you have not used member pricing since that charge, we refund it in full.

Price changes. We will email you at least 30 days before any change to the membership price. You can cancel before the new price applies.

Billing statement. Membership charges appear on your card statement under the Ardentis name.

Contact. ARDENTIS COMMERCE LLC, 245 W Loucks St, Sheridan, WY 82801, United States. Phone +1 (727) 240-9238. Email support@tryardentis.com.

4. Payment disputes

If you have questions about a charge, contact us before you contact your bank. We will check right away and resolve it directly through customer support. A dispute opened without contacting us does not cancel your subscription and does not by itself entitle you to a refund. In the event of a dispute, we may provide the card issuer with documentation of the order, your enrollment in the Subscriber Program, your acceptance of the Terms, our communications and the delivery.

5. Consumer rights

Nothing in this policy limits the consumer rights that cannot be waived under applicable law.

6. Product disclaimer

These statements have not been evaluated by the Food and Drug Administration. Ardentis products are not intended to diagnose, treat, cure, or prevent any disease. Ardentis products are dietary supplements, not drugs, and are not intended to be used as medicine; they are not approved by the FDA.

7. Contact us

To cancel or change your subscription, or for any question, contact:

ARDENTIS COMMERCE LLC

245 W Loucks St, Sheridan, WY 82801, United States

Phone: +1 (727) 240-9238

Customer support: support@tryardentis.com

Business email: ardentiscommerce@gmail.com

Website: tryardentis.com