Terms of Service

Last updated: October 20, 2026

These Terms of Service govern your access to and use of tryardentis.com, including all content, features, products, tools, and services offered under the Ardentis brand.

The website is operated by ARDENTIS COMMERCE LLC, a limited liability company with its address at 245 W Loucks St, Sheridan, WY 82801, United States. In these Terms, "Ardentis," "we," "us," and "our" refer to ARDENTIS COMMERCE LLC. "You" and "your" refer to anyone who visits the website, creates an account, communicates with us, or buys a product through the website.

By accessing the website, submitting information, creating an account, or placing an order, you agree to these Terms of Service and to all policies referenced in them, including our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please do not use the website and do not place an order.

Important: every purchase on tryardentis.com is a subscription

On tryardentis.com, every order enrolls you in the Ardentis Subscriber Program with recurring delivery.
Your order renews automatically every 28 days, at the same quantity and the same price, until you cancel.
The amount of each renewal is charged automatically to the same payment method used for your first purchase.
In return, you get savings of more than 30% off the list price, free shipping on every delivery, a free PDF guide and, when available, free gifts reserved for subscribers.
This applies to all of our products, including Ceylon Cinnamon 7200mg with MCT Oil softgels and Nattokinase 10,000 FU capsules.
You can cancel at any time, at no cost, by emailing support@tryardentis.com before your next renewal date. Cancelling stops all future renewals but does not entitle you to a refund of an order that has already been charged, processed, or shipped.

By placing an order, you confirm that you have read and accepted these terms. All details are in Section 2 below.

1. Nature of our business

ARDENTIS COMMERCE LLC sells dietary supplements in capsule and softgel form to adult consumers in the United States.

We do not sell prescription drugs, over-the-counter drugs, controlled substances, CBD or hemp products, nicotine or vape products, weight-loss injections, or any product that requires a prescription.

Every order ships as a physical product with tracking.

Subscriptions and the VIP Club membership are disclosed before checkout and can be cancelled at any time online, by email or by phone.

2. Subscriber Program and recurring payments

2.1 Every purchase is a subscription

All products sold on tryardentis.com, including Ceylon Cinnamon 7200mg with MCT Oil softgels and Nattokinase 10,000 FU capsules, are offered exclusively on a subscription basis (the "Subscriber Program" or "recurring delivery"). One-time purchases are not available.

As a result, every order placed on the website enrolls you in the Subscriber Program and constitutes acceptance of the terms described in this section. By completing your order, you confirm that you understand it is a subscription with automatic renewal and recurring charges, and you agree to it.

The price, billing frequency, and renewal terms are shown on the product page and at checkout before you confirm your order.

2.2 Automatic renewal every 28 days

Your subscription renews automatically every 28 days from the date of your first purchase, at the same quantity and the same price as your original order, for an indefinite period until you cancel.

At each renewal, the amount is charged automatically to the payment method used for your first purchase, without any further confirmation from you. By placing your order, you expressly authorize Ardentis and its payment processors to make these recurring charges. Each renewal is processed and shipped as a new order, in accordance with our Shipping Policy.

If a renewal charge fails, we may retry it in the following days or contact you to update your payment method. Your subscription remains active until it is cancelled.

2.3 Subscriber benefits

The Subscriber Program gives you:

Savings of more than 30% off the product's list price, kept on every renewal for as long as your subscription is active.
Free shipping on every delivery, every 28 days.
A free digital PDF guide about the product you purchased, sent with your first order.
Free gifts and bonuses reserved for subscribers, which Ardentis may include at its discretion in one or more orders, while supplies last. Gifts have no cash value and cannot be exchanged for cash.
Recurring delivery to your door, so you do not need to remember to reorder and you do not interrupt your routine.

These benefits, including the free guide and any gifts already received, are provided in consideration of your enrollment in the Subscriber Program and are not returned or refunded if you cancel.

2.4 Why a subscription: a routine of consistent use

Dietary supplements such as Ceylon Cinnamon and Nattokinase are designed for consistent daily use over time. For this reason, the Subscriber Program is structured as an ongoing routine, with one delivery every 28 days, so you can continue your daily intake without interruption. We recommend a routine of at least 60 to 90 days of consistent use.

As stated in Sections 6 and 7, dietary supplements are not drugs and individual results may vary. Ardentis does not guarantee any specific result.

2.5 How to cancel

You can cancel your subscription at any time, with no fees or penalties, by emailing customer service at support@tryardentis.com before your next renewal date. In your request, please include your name, the email address used for the order, and your order number. We will confirm your cancellation by email.

Cancellation stops all future renewals. It does not cancel or refund a renewal order that, at the time of your request, has already been charged, processed, or shipped. That order will be delivered as normal and is yours to keep.

Cancellation requests received after a renewal has been charged take effect starting from the following renewal. Failing to receive, refusing, or not opening a package does not count as a cancellation.

Unsubscribing from promotional emails does not cancel your subscription.

2.6 Transparency and proof of enrollment

The recurring nature of every purchase is disclosed before you confirm your order. The product page and checkout show the relevant information, including:

The price of each renewal.
The billing frequency (every 28 days).
The automatic renewal terms.
How to cancel.
The benefits reserved for subscribers.

The subscription terms are also available at any time on this page and in our Subscription Policy.

If a charge is disputed, we may provide the payment processor or card issuer with documentation of your enrollment in the Subscriber Program, including order details, your acceptance of these Terms at checkout, communications with you, and delivery information, as described in Section 17.

Nothing in this section limits any non-waivable rights granted to consumers by applicable law.

3. Eligibility to use the store

To use the website or place an order, you must be at least 18 years old or the age of majority in your state of residence, whichever is higher.

By using the website, you confirm that the information you provide is accurate and that you are legally able to enter into a binding contract.

You may not use the website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

4. Acceptable use

You may not:

Provide false, inaccurate, or misleading information.
Use another person's identity or payment method without authorization.
Attempt to gain unauthorized access to the website, customer accounts, payment systems, or related services.
Interfere with the security, operation, or performance of the website.
Introduce malware, viruses, malicious code, or technologies that cause disruption.
Scrape, copy, reproduce, distribute, or commercially exploit website content without authorization.
Use the website to violate the law or the rights of others.
Submit fraudulent orders, disputes, refund requests, reviews, or complaints.
Circumvent purchase limits, fraud controls, promotions, or security measures.

We may restrict or terminate access if we reasonably believe these Terms have been violated.

5. Products

Ardentis sells consumer products through tryardentis.com.

We make every effort to display product descriptions, photographs, sizes, specifications, materials, ingredients, packaging, colors, prices, and other product information accurately.

However, the appearance of a product may vary slightly because of:

Device and screen settings.
Photography and lighting.
Manufacturing variations.
Packaging updates.
Changes of supplier or manufacturer.
Product improvements.
Differences between production batches.

Minor differences that do not materially affect the function or intended use of a product are not a defect.

Before using a product, you must read all instructions, labels, warnings, ingredients, specifications, and directions for use.

Products must be used only for their intended purpose and according to the instructions provided.

6. Product information and FDA disclaimer

These statements have not been evaluated by the Food and Drug Administration. Ardentis products are not intended to diagnose, treat, cure, or prevent any disease.

Ardentis products are dietary supplements, not drugs, and are not intended to be used as medicine. They are not approved by the FDA.

Information on the website is general information and is not medical advice.

7. Health and safety information

Information on the website is provided for general informational purposes about our products only.

Our products are dietary supplements and are not drugs. Ardentis does not provide medical advice, diagnosis, or treatment. Website content is not a substitute for the advice of a physician or other licensed healthcare professional.

Before using a product, consult a qualified healthcare professional, especially if:

You have a medical condition.
You are pregnant or breastfeeding.
You have allergies or sensitivities.
You take prescription medications, especially anticoagulants (blood thinners) or antiplatelet medications.
You have recently had a medical procedure.
You are unsure whether the product is right for you.

Stop using a product and consult a professional if you experience discomfort, irritation, an adverse reaction, or unexpected symptoms.

Individual experiences and results may vary. We do not guarantee any specific personal, cosmetic, wellness, or health result. Customer testimonials reflect individual experiences and are not a promise of results.

8. Orders

Submitting an order is an offer to purchase the products in that order. Every order enrolls you in the Subscriber Program, and the terms of Section 2 also apply.

An automatic order confirmation means that we have received your order. It does not necessarily mean that your order has been accepted or fulfilled.

We may verify, limit, refuse, cancel, or suspend an order when reasonably necessary, including when:

The product is not available.
Inventory information is incorrect.
Payment cannot be authorized.
The order appears fraudulent or unauthorized.
Billing or shipping information is incomplete.
There is an obvious error in pricing or product information.
The destination is not served.
The order violates these Terms.
A technical or operational issue prevents fulfillment.
Further verification is needed.

If we cancel an order after receiving payment, the corresponding amount will be refunded to the original payment method.

9. Order verification

We may contact you to verify an order, payment, identity, billing or shipping address, or other transaction information.

Failure to respond to a reasonable verification request may result in your order being delayed, cancelled, or refunded.

We may use fraud prevention tools and third-party providers to verify transactions and protect our customers and our business.

10. Billing and payment

You agree to provide complete, accurate, and current billing, payment, shipping, and contact information.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method.
The information you provide is accurate.
The payment method can be charged for the total amount shown at checkout.

You authorize us and our payment processors to charge your selected payment method for:

The price of the products.
Any shipping charges, if shown.
Applicable taxes.
The recurring charges every 28 days under the Subscriber Program described in Section 2, until you cancel.
Any other charges clearly shown and accepted before purchase.

Ardentis does not directly store full payment card numbers. Payments are processed by authorized third-party payment processors.

Cash on delivery (COD) is not currently available.

11. Prices, currency, and taxes

Prices are shown in US dollars (USD), as displayed on the website and at checkout.

Prices may change without notice. A price change generally does not affect an order that has already been accepted, except in the case of an obvious pricing or technical error.

Applicable taxes, shipping charges, and other costs will be shown at checkout where required or reasonably possible.

You may be responsible for customs duties, import taxes, brokerage fees, or similar charges not included in the amount paid at checkout, unless the selected shipping method expressly states otherwise.

12. Promotions, discounts, and special offers

Promotions, bundles, gifts, discounts, promo codes, and limited-time offers may be subject to additional terms. Subscriber benefits are described in Section 2.3.

Unless otherwise stated:

Promotions cannot be combined.
Discount codes have no cash value.
Discounts cannot be applied retroactively.
Offers may be limited by customer, product, geographic area, quantity, or time period.
Gifts are available while supplies last.
Promotional products cannot be exchanged for cash.
If you return items, your refund may be recalculated if the order no longer meets the promotion's requirements.

We may correct or cancel any promotion affected by fraud, abuse, technical error, or an obvious pricing error.

13. Shipping and delivery

We ship to addresses in the United States. Estimated delivery time is 5 to 7 business days.

Orders, including subscription renewal orders, are processed and shipped in accordance with our Shipping Policy and the information shown at checkout.

Processing and delivery times are estimates and are not guaranteed, unless expressly stated otherwise. A delivery delay does not by itself entitle you to cancel your order or receive a refund while the shipment is in transit.

Delivery may be affected by circumstances beyond our reasonable control, including:

Carrier delays.
Customs inspections.
Weather events.
Holidays.
Incorrect or incomplete addresses.
Failed delivery attempts.
Local service disruptions.
Transportation disruptions.
Government actions.
Force majeure events.

You are responsible for providing a complete and accurate shipping address. Your address can be changed only before the order is fulfilled.

Ardentis is not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete information provided by the customer.

Tracking updates may lag behind the actual progress of a shipment. When tracking is available, you are responsible for monitoring the delivery status and contacting us promptly if there is a problem.

14. Risk of loss and proof of delivery

Risk of loss passes to you as permitted by applicable law and according to the delivery terms of your order.

An order is considered delivered when the carrier confirms delivery:

To the address provided at checkout.
To a person present at that address.
To a front desk, doorman, mailroom, parcel locker, safe place, or authorized pickup point.
To a location chosen or approved by the customer.

If tracking shows your package as delivered but you cannot find it, contact us within 7 days so that we can investigate with the carrier or logistics provider.

15. Returns, refunds, and cancellations

Returns, refunds, replacements, exchanges, and cancellations are governed by our Refund Policy. Section 2.5 applies to subscription cancellations and renewal orders.

Customers must contact Ardentis before returning a product.

A return is not considered approved until Ardentis has provided a return authorization or written instructions.

Returned products must meet the requirements set out in the Refund Policy.

Approved refunds are generally issued to the original payment method.

Nothing in these Terms limits any non-waivable consumer rights that cannot legally be excluded.

16. Damaged, defective, incorrect, or missing products

Please inspect your order promptly after delivery.

A product arrived damaged.
A product appears defective.
You received the wrong item.
An item is missing.
The package appears damaged or tampered with.
The product is materially different from what you ordered.

We may request:

Photos.
Videos.
Images of the packaging.
Images of the shipping label.
The product's lot or serial number.
Other evidence reasonably needed to evaluate your claim.

Depending on the circumstances and at our discretion, we may offer a replacement, a reshipment, store credit for use on the website, a partial refund, or a full refund.

17. Chargebacks and payment disputes

Before opening a chargeback or payment dispute, you agree to contact Ardentis so that we have the opportunity to review and resolve the issue. This also applies to recurring charges under the Subscriber Program described in Section 2.

Our customer service team is committed to handling valid reports about:

Unauthorized transactions.
Deliveries.
Missing items.
Damaged or incorrect products.
Returns.
Refunds.
Subscription cancellations.

Opening a chargeback does not automatically cancel an order, does not by itself entitle you to a refund, and does not replace the return or cancellation process.

In the event of a dispute, we may provide the payment processor or card issuer with transaction documentation, including order details, your enrollment in the Subscriber Program, communications with you, tracking information, proof of delivery, refunds issued, and proof of your acceptance of these Terms.

Nothing in this section limits any rights under applicable law or payment network rules.

18. Customer accounts

You may have the option to create a customer account.

You are responsible for:

Keeping your account information up to date.
Protecting your username and password.
Restricting access to your account.
Notifying us of any unauthorized use.

You are responsible for activity that occurs through your account, except as otherwise provided by law.

We may suspend or close an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

19. Customer communications

By placing an order or contacting us, you agree that we may send you transactional communications about:

Order confirmation.
Payment and subscription renewals.
Verification.
Shipping.
Tracking.
Delivery.
Returns.
Refunds.
Customer support.
Security.
Policy or service updates.

Marketing communications will be sent only where permitted by law and in compliance with applicable consent and unsubscribe requirements.

You can unsubscribe from promotional communications at any time. This does not stop necessary transactional communications and does not cancel your subscription, which must be cancelled as described in Section 2.5.

20. Reviews and user content

You may have the option to submit reviews, photos, videos, comments, feedback, testimonials, or other content.

By submitting content, you confirm that it:

Reflects your genuine experience.
Is accurate to the best of your knowledge.
Is something you have the right to submit.
Does not violate the rights of others.
Is not unlawful, defamatory, offensive, misleading, or fraudulent.
Does not contain confidential information or malicious code.

You grant Ardentis a non-exclusive, worldwide, royalty-free license to reproduce, display, adapt, distribute, and use the content you submit in connection with Ardentis, the website, customer support, and marketing, in accordance with applicable law.

We may remove content that violates these Terms, is fraudulent, contains personal information, or is otherwise inappropriate.

We do not guarantee that every review or submission will be published.

21. Intellectual property

The website and its content, including text, graphics, logos, photographs, videos, designs, icons, product presentation, software, and layout, are owned by or licensed to Ardentis and are protected by intellectual property laws.

You may use the website only for lawful, personal, non-commercial purchases.

Without our prior written permission, you may not:

Copy or reproduce website content.
Modify, publish, or distribute website content.
Use the Ardentis trademarks or brand.
Sell, license, or commercially exploit website materials.
Reverse engineer the website's technology.
Create derivative works from protected content.
Use content in a way that suggests an unauthorized affiliation or endorsement.

Third-party trademarks and content remain the property of their respective owners.

22. Third-party services and links

The website may use or link to third-party services, including:

Shopify.
Payment processors.
Carriers.
Logistics providers.
Customer support platforms.
Analytics providers.
Fraud prevention services.
Social networks.

Third-party services are governed by their own terms and privacy policies.

Ardentis is not responsible for the content, security, availability, accuracy, or practices of third-party websites or services.

A link to a third-party website does not necessarily mean we endorse it.

23. Errors, inaccuracies, and omissions

The website may occasionally contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions.
Prices.
Promotions.
Availability.
Shipping times.
Specifications.
Images.
Other content.

We may correct errors, update information, or cancel affected orders when reasonably necessary.

If an order is cancelled after payment because of an error, the corresponding amount will be refunded.

24. Disclaimer of warranties

The website, products, and services are provided "as available," to the extent permitted by applicable law.

To the fullest extent permitted by law, we do not guarantee that:

The website will always be available and error-free.
Every product will always remain available.
Delivery will occur by the estimated date.
Website content will be free of all errors.
Every product will be suitable for every person.
A product will produce any particular individual result.

Individual results and experiences may vary.

Nothing in these Terms excludes any consumer warranties, remedies, or rights that cannot legally be excluded.

25. Limitation of liability

To the fullest extent permitted by applicable law, Ardentis will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website, products, or services.

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law and, in any case, will not exceed the amount you paid for the order in question.

Nothing in these Terms limits or excludes liability for:

Fraud.
Willful misconduct.
Gross negligence, where such limitation is prohibited.
Death or personal injury caused by negligence, where such limitation is prohibited.
Non-waivable consumer rights.
Any other liability that cannot legally be limited or excluded.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Ardentis and its officers, employees, contractors, agents, and suppliers from any claims, liabilities, damages, losses, and reasonable costs arising from:

Your unlawful use of the website.
Your violation of these Terms.
Your violation of the rights of others.
Fraudulent or unauthorized conduct by you.
Content you submit.

This provision does not apply to the extent a claim arises from unlawful conduct by Ardentis.

27. Privacy

The collection, use, processing, and disclosure of personal information are governed by our Privacy Policy.

Ardentis does not sell personal information.

Ardentis does not share personal information for cross-context behavioral advertising or targeted advertising, as those terms are defined under applicable privacy laws.

Ardentis does not knowingly sell or share the personal information of anyone under 16 years of age.

28. Governing law and venue

These Terms and any separate agreement under which we provide products or services are governed by the laws of the State of Wyoming, United States.

Nothing in these Terms excludes any non-waivable consumer protections provided by the law of your state of residence.

Subject to non-waivable consumer rights, any dispute relating to these Terms, the website, or a purchase from Ardentis shall be brought in the state or federal courts located in Wyoming.

29. Informal dispute resolution

Before starting any formal proceeding, you agree to contact Ardentis and explain the issue, giving us a reasonable period of time to resolve it.

We are committed to reviewing and resolving valid concerns through our customer service team.

Nothing in this section prevents either party from seeking urgent relief or exercising any right that cannot legally be limited.

30. Force majeure

Ardentis is not responsible for delays or failures to perform caused by circumstances beyond its reasonable control, including:

Natural disasters.
Extreme weather events.
War or civil unrest.
Government actions.
Strikes.
Carrier service disruptions.
Customs delays.
Public health emergencies.
Utility or telecommunications failures.
Cyberattacks.
Supplier or logistics disruptions that could not reasonably be prevented.

This section does not remove obligations that cannot legally be excluded.

31. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions remain in full force and effect.

The affected provision will be interpreted or limited only to the minimum extent necessary to make it enforceable, where permitted.

32. No waiver

Our failure to enforce any right under these Terms does not waive our right to enforce it later.

A waiver is valid only if made in writing by an authorized representative of Ardentis.

33. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Ardentis may assign or transfer its rights and obligations as part of a merger, reorganization, sale of assets, financing, or transfer of the business, in accordance with applicable law.

34. Changes to these Terms

We may update these Terms to reflect changes to:

Products.
Services.
Business practices.
Website features.
Operational needs.
Security requirements.
Applicable laws or regulations.

The updated version will be posted on the website with a new "Last updated" date.

Changes will not retroactively remove non-waivable rights relating to orders already accepted.

35. Entire agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, the Subscriber Program terms described in Section 2, and any additional terms clearly shown at checkout, constitute the entire agreement between you and Ardentis regarding your use of the website and your purchase of products.

36. Ardentis VIP Club membership

What the VIP Club is. The Ardentis VIP Club is a paid membership program run by ARDENTIS COMMERCE LLC. Members get the same Ardentis products at 50% off the regular price in the members-only VIP store, plus the member benefits listed below.

How you join. You join the VIP Club when you place an order on tryardentis.com and accept the VIP Club terms at checkout. The membership and its price are shown on the product page and at checkout before you pay.

Price and billing. The membership costs $39.95. The first membership fee is charged with your order. After that, $39.95 is charged automatically every 30 days to the same payment method until you cancel. The membership fee is separate from the price of your products and from your 28-day product refills.

Member benefits.

The same Ardentis products at 50% off the regular price in the members-only VIP store.
Priority access to new products and members-only exclusive drops.
Digital resources and access to the Ardentis app.
Consultations with wellness professionals. Consultations offer general wellness guidance and are not medical advice, diagnosis or treatment.
Access to the private member community and member groups.

How to use your benefits. Log in at tryardentis.com/collections/vip-club with the email address you used for your order. Member prices are applied automatically at checkout while you are logged in.

Cancel anytime. You can cancel online at tryardentis.com/pages/cancel-membership, by email at support@tryardentis.com or by phone at +1 (727) 240-9238. Cancel at least 24 hours before your next billing date to avoid the next charge. We confirm every cancellation by email. After you cancel, you are not charged again and you keep your benefits until the end of the period you already paid for. Cancelling the VIP Club does not cancel your product refills, and cancelling your refills does not cancel the VIP Club. You can cancel both in the same request.

Refunds. If you were charged a membership fee you did not want, contact us within 7 days of that charge. If you have not used member pricing since that charge, we refund it in full.

Price changes. We will email you at least 30 days before any change to the membership price. You can cancel before the new price applies.

Billing statement. Membership charges appear on your card statement under the Ardentis name.

Contact. ARDENTIS COMMERCE LLC, 245 W Loucks St, Sheridan, WY 82801, United States. Phone +1 (727) 240-9238. Email support@tryardentis.com.

37. Contact information

For questions about these Terms, the website, an order, or your subscription, or to request a cancellation, contact:

Company: ARDENTIS COMMERCE LLC
Brand: Ardentis
Address: 245 W Loucks St, Sheridan, WY 82801, United States
Phone: +1 (727) 240-9238
Customer support: support@tryardentis.com
Business email: ardentiscommerce@gmail.com
Website: tryardentis.com